-
Orders are to be
pre-paid via PayPal or Credit Card (Visa, MasterCard, or
American Express).
-
Orders are shipped via UPS Next Day Air.
-
We offer Live Arrival
Guarantee Only, with the following exceptions.
-
We do not guarantee
orders that are not signed for or received on the first delivery attempt.
-
We do not guarantee
orders with delivery times after 12:00 noon.
-
We must be notified
within three (3) hours of arrival of any issues. A message must be left on our answering machine
within this time period if we are not available directly.
-
REPTILES
TO GO .COM reserves the right to request photographs and/or have the
animal(s) in question returned.
-
Customer is
responsible for all shipping charges regarding credits and
replacements.
-
We do not credit or
refund shipping costs.
-
Amphibians are not
guaranteed.
-
Animals shipped
through areas that are below 40 or above 90 degrees are not
guaranteed.
-
We cannot be held responsible for losses due to carrier mishandling.
-
No refunds will be
given,
credit may be used for store credit only.
-
Customers are responsible for all state and local
laws concerning animals they order.
-
The animal photographs on our web-site are for reference only.
The animal(s) you order will not be the exact animal in the
photograph. You will receive a representative of this species.
-
Failure to read these
terms does not void them in any way, shape, or form.
